🚚Same Day & Midnight Delivery Available
🎁FREE DELIVERY on orders above ₹5999
🗓️Book in advance for special dates

Legal

Shipping Policy

This policy explains delivery timelines, shipping conditions, cancellations and refunds for Panda Gift Hampers orders.

Last updated: 05 May 2026

Delivery coverage and timelines

  • Delivery availability depends on location, date, slot and order volume.
  • Same-day or midnight delivery options may be available for selected service areas.
  • Peak dates (festivals, Valentine's Day, Mother's Day, etc.) may require advance booking.

Order processing

  • Orders are processed after successful confirmation and payment verification.
  • Customized hampers may require additional preparation time based on complexity and add-ons.
  • Our team may contact you to confirm recipient details and preferred slot before dispatch.

Delivery attempts and failed delivery

  • Please ensure recipient availability and correct phone/address details at the selected time.
  • If delivery fails due to incorrect details or recipient unavailability, re-delivery charges may apply.
  • Reasonable substitutions may be used for unavailable components while preserving value and theme.

Cancellations and modifications

  • Modification/cancellation requests are subject to processing stage and may not be guaranteed after dispatch.
  • For custom or made-to-order hampers, cancellation may be restricted once preparation has started.
  • Please contact support immediately for any urgent changes.

Refunds and support

  • Approved refunds are processed via the original payment method as per provider timelines.
  • For quality or delivery concerns, share order details and evidence promptly for review.
  • Our support team aims to resolve reported issues quickly and fairly.

Need help with a specific delivery or refund query? Visit Contact Us and mention your order number for faster support.