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Legal

Terms and Conditions

These terms govern your use of Panda Gift Hampers website and services, including product orders, personalization requests and support interactions.

Last updated: 05 May 2026

General

  • By using this website and placing an order, you agree to these Terms and Conditions.
  • Panda Gift Hampers reserves the right to update these terms at any time without prior notice.
  • Product images are representative; minor packaging or decoration differences may occur.

Orders and pricing

  • All prices are listed in INR and may change based on catalog, availability or seasonal updates.
  • Orders are confirmed after successful payment/verification (or confirmation call for COD orders).
  • We may decline or cancel orders in case of suspected fraud, incomplete details or serviceability issues.

Personalization and content

  • Customers are responsible for text, names, images and instructions submitted for personalization.
  • Offensive, unlawful or inappropriate content may be rejected without liability.
  • Minor adjustments may be made to maintain quality and visual consistency.

Payments

  • Supported payment methods are shown at checkout and may vary over time.
  • For UPI QR orders, transaction proof may be requested for payment verification.
  • Any refund timelines depend on payment channel processing rules and approval checks.

Liability

  • Our liability is limited to the value of the affected order to the extent permitted by law.
  • We are not liable for delays caused by events beyond reasonable control (weather, strikes, restrictions, etc.).
  • Customers must provide accurate delivery/contact details; delays from incorrect details are not our responsibility.

For cancellation, refund and delivery timelines, please also review our Shipping Policy or contact us for clarification.